
Frequently Asked Questions
Yes. Phoenixes supports NDIS participants transitioning from family homes into Supported Independent Living (SIL) accommodation across Brisbane, Gold Coast, and Tweed Heads. We provide personalised transition planning, pre-move visits, trial stays, and ongoing support to help participants adjust to their new living environment.
Our team works closely with participants, families, support coordinators, and support networks to make the transition as comfortable and well-planned as possible while promoting independence, confidence, and choice.
At Phoenixes, we focus on helping NDIS participants build confidence, develop life skills, and increase independence. Our person-centred approach includes daily living support, skill development, goal-focused planning, and community participation activities tailored to each participant's needs and aspirations.
Whether it's learning to manage finances, prepare meals, maintain a household, use public transport, or build social connections, our experienced support team provides the guidance and encouragement needed to achieve greater independence and reach personal goals.
Phoenixes provides a range of NDIS accommodation and housing support options, including Supported Independent Living (SIL), Individualised Living Options (ILO), Medium-Term Accommodation (MTA), and Short-Term Accommodation (STA). Our accommodation options may include shared living arrangements, individual apartments, and accessible homes designed to promote independence, wellbeing, and community participation.
We work with participants and their support networks to identify suitable accommodation options based on individual preferences, support requirements, and funding arrangements.
At Phoenixes, we focus on personalised support, not just standard care. We offer flexible options tailored to your lifestyle, 24/7 on-call assistance, and housemate matching based on shared interests—not just availability. Our homes are modern, accessible, and located near community hubs to enhance independence and social connection. We pride ourselves on strong communication with family and friends as well as other stake holders working along side our clients to fulfil their goals.