
Frequently asked questions
Absolutely. Phoenixes specialises in smooth transitions. We offer step-by-step support, including pre-move visits to help you adjust, trial stays, and personalised transition plans. We also work closely with your family and support network to make the process as stress-free as possible.
Our approach goes beyond basic care. At Phoenixes, we focus on building your independence through life skills training, goal-setting sessions, and community engagement activities. Whether it’s learning to manage your finances, cook meals, or navigate public transport, we provide the support you need to thrive.
Phoenixes offers a variety of SIL housing options, including shared houses, individual apartments, and purpose-built homes with full accessibility features. Whether you prefer a quiet environment or a social setting, we’ll match you with a home that fits your needs and lifestyle preferences.
At Phoenixes, we focus on personalised support, not just standard care. We offer flexible SIL options tailored to your lifestyle, 24/7 on-call assistance, and housemate matching based on shared interests—not just availability. Our homes are modern, accessible, and located near community hubs to enhance independence and social connection.